Return Policy
30-Day Return Policy
Need to exchange or return your purchase? We're here to help! You can do so within 30 days of delivery. Click here to start the easy and quick return or exchange process.
NOTE:
For 1+1 deals, both items must be returned together. We cannot offer a refund or store credit if only one of the two items is returned. However, items from the 1+1 offer can be exchanged for a different size or color of the same product. If you want to exchange just one item, please return the item you wish to exchange and keep the other.
RETURN PERIOD:
We have a 30-day return period during which customers can return their package without any reason. This 30-day period begins when the package is received. Please ensure that the return shipment is sent back to us within these 30 days.
RETURN CONDITIONS:
All items must be returned in unworn, unwashed condition, suitable for resale, with tags still attached. Shipping costs are non-refundable.
RETURN COSTS:
Return costs are at your own expense, depending on the courier and the country from which you are returning your package.
RETURN PROCESSING TIME:
If you indicate that you want to exchange a product when registering your return, we will start this process immediately. This way, we can ensure your exchange is completed within a few days.
We strive to process returns as quickly as possible. Once we have received your return in our warehouse, we will process it within 10 business days. You can track when your package has arrived at our warehouse using the tracking information you receive with your return shipment. From that point, the 10 business days begin. After the refund is processed, you will receive a notification. Please note that it may take up to 3 days for the refund to appear in your bank account.